Majra Privacy Policy

Last Updated: February 25, 2025

Introduction

Majra (“we,” “our,” or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Website”) or use our services, including the Impact Seal and Sustainable Impact Challenge programs.

Please read this Privacy Policy carefully. By accessing or using our Website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website or services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or log in using UAE Pass
• Complete application forms for Impact Seal or Sustainable Impact Challenge
• Submit company or project information
• Contact us with inquiries
• Subscribe to newsletters or updates

This information may include:

• Name, email address, phone number, and other contact details
• Professional information, such as job title and company affiliation
• Company information, including trade license, certificates, and business details
• Project data and supporting documentation
• Any other information you choose to provide

Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and usage patterns. This may include:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on the Website
• Referral sources
• Clickstream data
• Date and time of visits

We collect this information using cookies, web beacons, and similar technologies. For more information about our use of cookies, please see the “Cookies and Similar Technologies” section below.

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Facilitate your participation in the Impact Seal and Sustainable Impact Challenge programs
• Process and evaluate applications and submissions
• Communicate with you regarding your account, applications, or inquiries
• Provide, maintain, and improve our Website and services
• Send you administrative communications, such as updates to our Terms and Conditions or Privacy Policy
• Send you marketing communications (with your consent where required by law)
• Conduct research and analysis to better understand how users access and use our Website
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Your consent
• Performance of a contract with you
• Compliance with a legal obligation
• Our legitimate interests, which do not override your fundamental rights and freedoms

Data Sharing and Disclosure

We may share your information with the following categories of recipients:

Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as:

• Cloud hosting and storage providers
• IT and system administration services
• Analytics providers
• Communication service providers

Evaluators and Subject Matter Experts

For program applications, we may share your information with evaluators, judges, and subject matter experts who assist in the review and assessment process.

Government Entities

We may share anonymized or aggregated data with relevant government entities in the UAE. In specific cases where required by law or with your consent, we may share identifiable information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

For Impact Seal participants, we typically retain application information for the duration of the certification (two years) plus an additional retention period for administrative and reference purposes.

For Sustainable Impact Challenge participants, we typically retain project information for a period of two years or longer following the conclusion of the challenge to facilitate follow-up activities, impact assessment, and reporting.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access: The right to request access to your personal information
• Correction: The right to request that we correct inaccurate or incomplete information
• Deletion: The right to request the deletion of your personal information in certain circumstances
• Restriction: The right to request that we restrict the processing of your information
• Data Portability: The right to receive your personal information in a structured, commonly used format
• Objection: The right to object to our processing of your personal information
• Withdrawal of Consent: Where we rely on your consent, the right to withdraw that consent at any time

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.

International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country. We will take appropriate measures to ensure that your personal information receives an adequate level of protection in the countries where we process it.

Cookies and Similar Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that help us recognize your browser or device across different sessions and pages.

Types of Cookies We Use

• Essential Cookies: Necessary for the Website to function properly
• Analytical/Performance Cookies: Help us understand how visitors interact with our Website
• Functionality Cookies: Enable enhanced functionality and personalization
• Targeting Cookies: Used to deliver relevant content and advertisements

Cookie Management

Most web browsers allow you to control cookies through their settings. You can typically delete existing cookies and set your browser to refuse some or all cookies. Please note that disabling cookies may affect the functionality of our Website.

Children’s Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Third-Party Links

Our Website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites or services, and we are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@uaemajra.ae.