Join Majra ع

Terms & Conditions

Majra Website Terms and Conditions

Last Updated: February 25, 2025

Thank you for using the Majra website (“Website”). Please read these Terms and Conditions (“Terms”) carefully before using our Website. By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, please do not use our Website.

  1. General Terms of Website Usage

Acceptance and Agreement

These Terms constitute a legally binding agreement between you and Majra regarding your use of the Website.

Website Content

The content on this Website is provided for informational purposes only. Majra makes no representations or warranties regarding the accuracy, completeness, or suitability of the information provided.

Intellectual Property

All content on this Website (including text, graphics, logos, images, and software) is the property of Majra or its licensors and is protected by copyright and intellectual property laws. You may not use, reproduce, distribute, or modify any content without Majra’s express written consent.

User Conduct

You agree to:

  • Use the Website only for lawful purposes
  • Not infringe on the rights of others
  • Not restrict or inhibit others’ use and enjoyment of the Website
  • Not damage, disable, overburden, or impair the Website

Third-Party Websites

The Website may contain links to third-party websites provided for your convenience. Majra does not endorse or control these external websites and is not responsible for their content or privacy practices. You access these websites at your own risk.

Disclaimers and Limitations

  • Warranty Disclaimer: The Website is provided “as is” and “as available” without warranties of any kind, whether express or implied.
  • Limitation of Liability: To the fullest extent permitted by law, Majra shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website.
  • Indemnification: You agree to indemnify and hold Majra harmless from any claims, damages, liabilities, costs, and expenses arising from your use of the Website or breach of these Terms.

Changes and Termination

  • Majra reserves the right to modify the Website or these Terms at any time without notice.
  • Your continued use after modifications constitutes acceptance of the revised Terms.
  • Majra may terminate your access to the Website at any time for any reason without notice.

Legal Provisions

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of Abu Dhabi, United Arab Emirates.
  • Jurisdiction: Any disputes shall be subject to the exclusive jurisdiction of the courts of Abu Dhabi, United Arab Emirates.
  • Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in effect.
  • Entire Agreement: These Terms constitute the entire agreement between you and Majra regarding your use of the Website.
  • Reservation of Rights: Majra expressly reserves all rights not specifically granted in these Terms.
  1. Service-Specific Terms

The following terms apply specifically to programs offered through the Website. In the event of a conflict between these Service-Specific Terms and the General Terms above, these Service-Specific Terms shall govern.

2.1 Impact Seal

Eligibility and Applications

  • Participation requires login through UAE Pass by an authorized representative
  • Applicants must provide:
    • Authority-issued trade license or certificate
    • Company profile
    • Impact Declaration (CSR activities information)
    • Complete and honest application with supporting evidence
  • Eligibility requirements:
    • Active trade license
    • At least one full calendar year of operations
    • All materials must be in English
    • Sole proprietorships, freelancers, and cooperatives are eligible
    • SMEs qualify for a tailored application (based on Ministry of Economy’s model)
  • Applications must be submitted within the designated application window

Evaluation and Assessment

  • Applications will be reviewed by Majra with assistance from Subject Matter Experts
  • Applications must meet minimum criteria as specified on the Impact Seal website, guidebook, and FAQs
  • Assessment is based solely on information provided in the application
  • Qualified applications will be certified as Silver, Gold, or Platinum
  • Majra may engage third-party evaluators and experts
  • Evaluators’ decisions are final and binding
  • Majra may request additional information, interviews, or site visits
  • Assessment criteria may be adjusted for different company sizes and sectors

Confidentiality and Data Protection

  • All submitted information will be treated as confidential
  • Majra may use anonymized data for research and reporting
  • Winners agree to be featured in promotional materials
  • Applicants retain ownership of submitted materials
  • Application data may be shared with relevant government entities

Certification and Use

  • Impact Seal certification is valid for two years
  • Winners must follow Majra’s branding guidelines when using the seal
  • The seal cannot be transferred or sold
  • Majra reserves the right to revoke certification for any perceived misuse
  • Companies must report significant operational changes during the certification period

Post-Certification Obligations

  • Winners will participate in knowledge-sharing activities led by Majra
  • Regular updates on sustainability initiatives may be required
  • Companies must maintain standards throughout the certification period
  • Winners must notify Majra of any major organizational changes
  • Participation in impact measurement studies may be required

Additional Terms for Impact Seal

  • Majra’s decisions are final and binding, and applicants may not contest them
  • Majra may offer feedback at its discretion (not to be considered legal or financial advice)
  • Organizations must be legally established in the UAE and in good standing
  • A C-suite member must attend the award ceremony if awarded the Impact Seal
  • Attendees may undergo security clearance
  • False declarations may result in a permanent ban from Majra’s initiatives
  • Majra reserves the right to conduct spot checks or request additional documentation
  • Majra reserves the right to modify program materials, logos, terms, conditions, and evaluation criteria

2.2 Sustainable Impact Challenge

Eligibility and Participation

  • Application requires UAE Pass login by an authorized representative
  • Participants must provide company details, project profile, and supporting evidence
  • Only UAE-licensed private and third sector organizations may participate
  • Sole proprietorships, freelancers, and cooperatives are not eligible
  • Organizations must be in good legal standing with no ongoing investigations
  • Company representatives must have explicit authorization to submit projects

Project Requirements

  • Projects must be existing or completed (no future projects)
  • Projects must address clear challenges within the UAE
  • All submissions must include verifiable evidence of execution and impact
  • Projects must be genuine CSR or Sustainability initiatives
  • Multiple project submissions from the same organization are allowed (if applicable)
  • Projects must comply with UAE laws and regulations

Submission Process

  • All submissions must be made through the official platform
  • Submissions must be complete and in English
  • Supporting documentation must be in specified formats
  • Submission deadlines are final unless officially extended
  • Majra reserves the right to extend or modify submission periods
  • Incomplete submissions will be rejected

Voting and Selection

  • Public voting contributes to initial shortlisting
  • Projects with the most votes will be reviewed by expert judges
  • Majra reserves the right to consider other projects regardless of votes if they demonstrate impact or relevance
  • Organizations may promote their projects for votes
  • Majra reserves the right to disqualify projects with fraudulent voting
  • Final selection is based on evaluation metrics at Majra’s discretion
  • Majra’s decisions are final and binding

Prizes and Awards

Total prize money of AED 750,000 will be distributed as follows:

  • 1st Place: AED 300,000
  • 2nd Place: AED 200,000
  • 3rd Place: AED 100,000
  • 3 Special Recognition Awards: AED 50,000 each

Additional terms:

  • Winners must attend the award ceremony
  • Prizes are non-transferable
  • Tax implications are the winner’s responsibility
  • Special recognition prizes may have additional criteria
  • Winning organizations must agree to publicity

Intellectual Property and Confidentiality

  • Participants grant Majra a non-exclusive, royalty-free license to use their organization’s logo and project information for promotional purposes
  • Participants retain ownership of their project’s Intellectual Property
  • Confidential information must be clearly marked
  • Majra will only use general project information for promotional purposes

Post-Selection Obligations

  • Winners must participate in knowledge sharing
  • Winners must provide project updates if requested
  • Winners must maintain project standards
  • Winners must comply with verification processes
  • Winners must participate in impact measurement

Additional Terms for Sustainable Impact Challenge

  • Project information (excluding confidentially marked supporting evidence) may be used on the Majra website
  • Majra reserves the right to modify these Terms at any time
  • False declarations result in immediate disqualification
  • Majra may conduct verification visits and request additional documentation
  • Project qualification and verification stamps have separate terms
  • Majra is not responsible for technical submission issues
  • Shortlisted winners must attend the award ceremony (with at least 2 weeks’ notice)
  • Not attending may result in disqualification and selection of the next runner-up

Contact Information

If you have any questions about these Terms, please contact us at info@uaemajra.ae.